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Supply Chain Professional Profile

In this article we want to identify the skills and knowledge that every professional working in the world of logistics must handle.

The day to day in the logistics area is always fascinating, the realities are constantly changing and so are the necessary adjustments to meet the commitments with internal and external customers. The decision making process involves technical issues, information analysis, operational and financial risks and impacts, in order to develop implementation and communication plans to maintain a continuous follow-up.

That is why both the individual and the entire team responsible must manage and complement hard skills with soft skills, in addition to the advances in technology. To develop these skills and knowledge, there are two methods of training: academia and on-the-job experience.

University degrees, specialization and post-graduate studies, along with continuous training, attending conferences, participating in associations and keeping up to date with different publications allow us to be trained with theory and methodological tools.

Job responsibilities start with tasks, then move on to processes and projects, followed by supervision and team leadership, and finally to defining plans and strategies. Work experience is the result of a career plan that identifies which technical and managerial skills need to be developed and the time this development can take.

Today a combination of the two methods is mandatory and ideally balanced. We see three groups or components that this professional profile should contemplate.

1. Important technical knowledge and analytical skills are:

-Distribution, Warehousing and Transportation
-International Trade
-Sourcing and Procurement
-Demand and Supply Planning
-Inventory Management
-Reverse Logistics
-Processes, Productivity and Efficiency
-Contracts
-Risk and Financial Assessment
-Products and Services
-Languages

2. The set of managerial skills or soft skills, for the emotional and social management of the person, relationships with peers and supervisors, as well as suppliers and customers are:

-Communication
-Leadership
-Motivation
-Influence
-Creativity
-Decision Making
-Negotiations
-Commitment
-Flexibility
-Problem Solving
-Resilience
-Teamwork
-Customer Service
-Empathy
-Coaching
-Innovation

3. Technology trends range from individual parts to total solutions. From barcode scanning to management systems.  From objects to an interconnected world – the internet of things.  From information management and interchange tools to algorithms to achieve artificial intelligence. Sorting out the parts to incorporate this complementary knowledge:

-Equipment
-Automation
-Systems
-Information exchange
-Big Data
-Artificial Intelligence

These three sets of knowledge and skills are constantly growing, changing, and adjusting to the world we live in, and during these last three periods: pre-pandemic, pandemic, and post-pandemic, supply chain management has been totally different and unique.

Want to know more about logistics processes?

We invite you to review the following references:

-Alejandro Zulueta. Michel Page. 10 competencias que todos los equipos de logística deben conocer https://www.michaelpage.es/advice/empresas/desarrollo-profesional-y-retenci%C3%B3n-de-talento/10-competencias-que-todos-los-equipos

– 9 de Abril de 2018. Blog de IMF Business School. Competencias, Clave en el sector logístico
https://blogs.imf-formacion.com/blog/logistica/logistica/competencias-sector-logistica

-Rafael Zamora Yansi. SCM Comunidad Logística. El Plan de Carrera para un Profesional en Logística
Linkedin.com/in/richard-zamora

-3 de Noviembre de 2015.  Blog Logistec. Profesional Logístico: Cuales son los conocimientos y habilidades necesarias ?
https://www.revistalogistec.com/index.php/logistica/rrhh/item/984-prefesional-logistico-cuales-son-los-conocimientos-y-habilidades-necesarias

– 10 de Agosto de 2016. Blog de Directia. Tres habilidades imprescindibles para avanzar en logística
https://www.directia.es/logistica-comercial/tres-habilidades-imprescindibles-avanzar-logistica

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Supply Chain Professional Profile – W&D Services&Solutions
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